AICM – MICHIGAN OPERATIONS

Shirley Holgate

Operations Support Manager
Healthcare Operations & Administrative Support

Shirley Holgate brings more than 30 years of healthcare operations experience to AICM – Michigan. She supports the Case Management team through billing coordination, file management, administrative processes, and responsive communication with clients, providers, insurers, and other professionals.

30+ Years Healthcare Operations
Experience
Operations Administrative & Billing
Support
Coordination Clients, Providers &
Insurers
Shirley Holgate, Operations Support Manager at AICM - Michigan
Experience. Organization.
Dependable Support.
PROFESSIONAL BACKGROUND

More Than 30 Years in
Healthcare Operations

Shirley Holgate brings more than 30 years of healthcare operations experience to her role as Operations Support Manager with AICM – Michigan.

Her background includes billing, finance, human resources, client relations, staff supervision, scheduling, and administrative support. That breadth of experience gives Shirley a practical understanding of the systems and day-to-day processes required to support a healthcare organization.

At AICM – Michigan, Shirley applies that experience to support internal operations and the Case Management team, helping maintain organized processes, accurate information, and responsive communication.

Experience matters behind the scenes, too. Shirley’s decades of healthcare operations experience provide dependable administrative support for AICM’s professional team.

SUPPORTING THE CASE MANAGEMENT TEAM

The Administrative Support
Behind the Work

Effective Case Management depends on accurate information, organized processes, and reliable administrative support. Shirley helps provide that support for AICM – Michigan’s Case Management team.

01

Administrative
Support

Shirley assists with the day-to-day administrative processes that help keep Case Management files, information, and internal workflows organized.

02

Billing &
Operations

Her extensive healthcare operations background supports billing and other administrative functions that are important to the efficient operation of AICM – Michigan.

03

Communication &
Coordination

Shirley helps facilitate responsive communication and coordination involving clients, providers, insurers, and other professionals connected with AICM’s work.

THE PURPOSE
Reliable support helps Case Managers stay focused on their clients. Shirley helps manage the administrative details and operational processes that support AICM’s independent Case Management services.
AICM – Michigan

Experienced Leadership.
Expert Case Management.

Shirley Holgate and the team at AICM – Michigan provide independent, patient-focused Michigan Auto No-Fault Case Management for individuals with serious and complex injuries following Motor Vehicle Crashes throughout Michigan.

Service Area
Statewide Michigan
Care, Led by Experts™