AICM – MICHIGAN

About AICM – Michigan

Since 2014, AICM – Michigan has provided independent Case Management for individuals with catastrophic and complex injuries following Motor Vehicle Crashes throughout Michigan.

Independent Case Management
Experienced Healthcare Professionals
Serving Clients Throughout Michigan
AICM Michigan Case Manager meeting with a client
AICM – MICHIGAN

Case Management for Those Who Need It Most

AICM – Michigan is an independent Michigan Auto No-Fault Case Management company helping individuals with complex injuries navigate the medical, rehabilitation, and recovery process following a motor vehicle crash.

Our experienced Case Managers work with clients, families, physicians, rehabilitation providers, attorneys, and insurance professionals to coordinate the services and resources necessary to support recovery and long-term independence.

Because no two injuries—and no two lives—are the same, Case Management begins with understanding the individual. We identify needs, address barriers to care, coordinate providers, monitor progress, and help keep everyone involved moving toward clearly defined goals.

For more than a decade, AICM – Michigan has provided independent Case Management for individuals with catastrophic and complex injuries throughout Michigan. Our approach remains straightforward: put the client first, communicate clearly, and coordinate care with purpose.

HOW WE APPROACH CARE

Our Approach to Case Management

Effective Case Management is more than coordinating appointments. It requires understanding the whole person, identifying barriers, anticipating needs, and bringing the right people together at the right time.

At AICM – Michigan, our Case Managers take an active, individualized approach to Michigan Auto No-Fault Case Management. We work closely with the client and their family while coordinating with physicians, therapists, rehabilitation providers, attorneys, and insurance professionals involved in the recovery process.

Our role is to help create order in what can quickly become a complicated system of medical care, rehabilitation, benefits, appointments, equipment, and services. We identify needs, address gaps in care, facilitate communication, monitor progress, and continually evaluate whether the plan is working for the individual.

01
The client remains at the center.

Recommendations are guided by the individual's needs, goals, safety, function, and long-term independence—not by the interests of any particular provider, insurer, or other party.

AICM Michigan Case Manager coordinating care with a client
AICM Michigan Case Manager reviewing care and rehabilitation needs
COORDINATION • ADVOCACY • COMMUNICATION

The Support You Deserve

After a serious motor vehicle crash, recovery can involve far more than medical appointments. Clients and families may suddenly be managing physicians, rehabilitation, medications, equipment, transportation, home needs, insurance benefits, and an unfamiliar healthcare system.

An AICM – Michigan Case Manager helps bring those moving pieces together. We coordinate care, communicate with the professionals involved, identify unmet needs, follow through on recommendations, and help address barriers that can interfere with recovery.

01

Coordinate Care

Connect physicians, therapists, rehabilitation providers, equipment specialists, and other members of the care team.

02

Identify Needs

Recognize gaps in care, changing needs, and barriers that may affect safety, function, recovery, or independence.

03

Improve Communication

Help keep the client, family, treatment team, attorneys, and insurance professionals informed and working from a coordinated plan.

04

Monitor Progress

Follow the plan of care, track recommendations and outcomes, and respond when the client's circumstances or needs change.

Our job is not to take over your life. It is to help make a complicated recovery process more organized, more understandable, and more responsive to your individual needs.

MORE THAN A DECADE OF EXPERIENCE

A Company Rich in History

AICM – Michigan was founded in 2014 with a straightforward belief: individuals recovering from serious injuries deserve experienced, independent Case Management focused on their needs, their goals, and their future.

From the beginning, our work has centered on individuals with catastrophic and complex injuries following motor vehicle crashes. Over the years, AICM – Michigan has grown in both size and expertise, while remaining committed to the individualized approach on which the company was built.

Our Case Managers have helped clients and families navigate complex medical treatment, rehabilitation, Michigan Auto No-Fault benefits, home and community needs, equipment, transportation, and the many challenges that can accompany life after a serious injury.

2014 AICM – Michigan Founded
10+ Years Serving Michigan
Statewide Case Management Services

The healthcare system has changed. Michigan's Auto No-Fault system has changed. The needs of the people we serve have become increasingly complex. What has not changed is our commitment to experienced, ethical, client-centered Case Management.

AICM Michigan history and recognition
THE PEOPLE BEHIND OUR HISTORY

Built on Experience. Carried Forward with Purpose.

The history of AICM – Michigan is more than a timeline. It is the story of people who believed that individuals with complex injuries deserved knowledgeable, compassionate, and truly independent Case Management.

The Heart of It All: Maureen McCall

Maureen McCall was an experienced Case Manager whose commitment to her clients helped shape the values that continue to guide AICM – Michigan today.

She understood that exceptional Case Management requires more than coordinating services. It requires listening to the client, understanding the family, recognizing what is happening beyond the medical record, and remaining engaged when circumstances become difficult or complex.

That philosophy became part of the foundation of our organization: know your client, communicate openly, follow through, and never lose sight of the person behind the case.

Her legacy remains part of how we practice Case Management today.

A Turning Point: The Transition to AICM – Michigan

In 2014, Michael Malecki, RN, FF/EMT, became President of the organization and began the next chapter in its development.

Building on the Case Management principles established before him, Michael brought decades of healthcare, emergency medical, and organizational leadership experience to the company. The organization continued to evolve into what is now AICM – Michigan: an independent Case Management company serving individuals with catastrophic and complex injuries throughout Michigan.

As AICM – Michigan has grown, so has the depth of its team. Nurses, social workers, rehabilitation professionals, and other experienced clinicians bring different perspectives to complex cases while working toward the same objective—helping each client achieve the greatest possible level of recovery, function, and independence.

Different disciplines. One standard of Case Management.
EXPERIENCE • LEADERSHIP • RECOGNITION

A Legacy of Recognition

The strength of AICM – Michigan comes from the experience of the professionals who lead it. Our history includes decades of work in healthcare, rehabilitation, emergency medicine, Case Management, and service to the communities we call home.

LEADERSHIP

Experience That Extends Beyond Case Management

AICM – Michigan President Michael Malecki, RN, FF/EMT, has spent decades working in healthcare and emergency services. His professional background includes emergency and trauma nursing, healthcare leadership, emergency medical services, and direct experience caring for individuals and families during some of the most difficult moments of their lives.

That experience helped shape a practical philosophy at AICM – Michigan: complex cases require knowledgeable professionals who understand healthcare, communicate effectively, recognize problems early, and remain accountable for following through.

Michael's professional and community leadership has also included recognition as one of Crain's Detroit Business 40 Under 40 and decades of involvement with Special Olympics.

01

Clinical Experience

Leadership grounded in healthcare, rehabilitation, emergency medicine, and the realities of caring for people with complex needs.

02

Professional Leadership

Decades of experience leading healthcare professionals and building organizations around accountability, communication, and quality.

03

Community Service

A longstanding commitment to serving people with disabilities, their families, and communities throughout Michigan.

EXPERIENCE ACROSS DISCIPLINES

Meet the Team Behind the Care

Complex injuries require more than one perspective. AICM – Michigan brings together experienced professionals from nursing, social work, rehabilitation, speech-language pathology, and other healthcare disciplines to provide knowledgeable, individualized Case Management.

That diversity of experience matters. Our Case Managers understand healthcare from different clinical perspectives, allowing them to recognize needs, communicate effectively with treatment providers, identify potential barriers, and coordinate services across the continuum of care.

Just as importantly, our Case Managers understand that the person receiving care is more than a diagnosis, claim number, or medical record. We take the time to understand the individual, their family, their goals, and what independence means to them.

01 Experienced

Professionals with real-world healthcare and rehabilitation backgrounds.

02 Independent

Case Management centered on the client's needs and recovery goals.

03 Accountable

Clear communication, follow-through, and active coordination of care.

Meet Our Case Management Team
AICM Michigan Case Management team
CARE, LED BY EXPERTS™ Experience matters when the case is complex.
OUR MISSION

Putting the Individual at the Center of Every Decision

The mission of AICM – Michigan is to provide experienced, independent, and client-centered Case Management that helps individuals with catastrophic and complex injuries access the care, resources, and support necessary to achieve the greatest possible level of recovery, function, and independence.

01

Client First

Every case begins with the individual. We listen, identify what matters to the client and family, and keep their needs, goals, safety, and independence at the center of the Case Management process.

02

Independent by Design

Our Case Managers coordinate care based on the needs of the client. Independence allows us to evaluate options, identify appropriate resources, and make recommendations without losing sight of whom we are there to serve.

03

Accountable in Action

Good Case Management requires follow-through. We communicate, coordinate, document, monitor progress, address barriers, and remain actively involved as the client's needs and circumstances change.

Care, Led by Experts™

Independent Case Management for Michigan's most complex injuries.
READY TO TAKE THE NEXT STEP?

Need an Experienced Michigan Case Manager?

Whether you are an injured individual, family member, attorney, healthcare professional, or other referral source, AICM – Michigan is ready to help determine the appropriate next step.

Our experienced Case Managers provide independent Case Management for individuals with catastrophic and complex injuries following motor vehicle crashes throughout Michigan.

Care, Led by Experts™ Independent Case Management • Statewide Michigan