Lesli Gross brings a distinctive clinical perspective to Case Management at AICM – Michigan. As a Speech-Language Pathologist, her experience in healthcare leadership and clinical care helps inform the coordination of services for individuals with serious and complex injuries.
Lesli Gross, MA, CCC-SLP, MBA, brings a distinctive perspective to Case Management—combining clinical training as a Speech-Language Pathologist with extensive experience in healthcare leadership, operations, and care coordination.
Her career has given her experience across multiple levels of healthcare, from direct clinical care to the operational systems responsible for coordinating services, managing utilization, and supporting patients with complex needs.
At AICM – Michigan, Lesli applies that experience to help individuals recovering from motor vehicle crash injuries navigate complicated rehabilitation needs and healthcare systems.
Effective Case Management requires more than arranging appointments. It requires understanding how clinical recommendations, providers, insurers, rehabilitation services, and the individual's goals fit together.
Lesli's clinical and healthcare leadership background allows her to approach each case from both perspectives—understanding the individual's rehabilitation needs while recognizing the systems that can either support or delay that care.
Her focus is straightforward: identify barriers, coordinate appropriate services, and help keep rehabilitation moving forward.
Lesli's professional background extends beyond direct clinical practice. Her experience in healthcare operations, managed care, utilization management, and post-acute services provides a broader understanding of how complex care is delivered, coordinated, and supported.
As a Speech-Language Pathologist, Lesli brings clinical knowledge of communication, cognition, swallowing, rehabilitation, and functional recovery to her work as a Case Manager.
Her experience within post-acute healthcare provides insight into the services individuals may require after hospitalization, including rehabilitation, home-based care, therapy, and ongoing clinical support.
Lesli has worked within managed-care environments where coordination, authorization, utilization, and access to appropriate healthcare services must be carefully managed.
Her leadership and operational experience gives Lesli a systems-level understanding of how providers, healthcare organizations, payers, and clinical teams interact throughout an individual's care.
Experience with utilization processes helps Lesli recognize potential barriers to recommended services and understand the documentation and coordination often required to move care forward.
Lesli understands the importance of communication among physicians, therapists, rehabilitation professionals, caregivers, and other members of the treatment team when needs become complex.
Serious motor vehicle crash injuries can involve multiple providers, disciplines, services, and administrative requirements. Lesli's experience across different areas of healthcare helps her understand how those pieces connect—and where gaps in care can develop.
Following a serious motor vehicle crash, recovery can quickly involve physicians, therapists, diagnostic testing, rehabilitation programs, home-based services, equipment, transportation, and insurance requirements.
As a Michigan Auto No-Fault Case Manager, Lesli works to bring those moving pieces together—helping the individual, family, and treatment team maintain a coordinated path forward.
Learn About AICM Case ManagementCase Management begins with understanding the individual's injuries, functional challenges, rehabilitation needs, personal goals, and circumstances—not simply reviewing a list of diagnoses.
Lesli works to identify gaps, delays, communication problems, and other obstacles that may interfere with recommended treatment or rehabilitation.
Effective coordination helps physicians, therapists, rehabilitation professionals, caregivers, and other providers understand the individual's current needs and the overall plan of care.
Needs change throughout recovery. Lesli follows progress, communicates with the treatment team, and helps coordinate appropriate services as the individual's condition and rehabilitation goals evolve.
Lesli's professional background combines advanced clinical education in Speech-Language Pathology with graduate-level business education and nationally recognized professional credentials.
Wayne State University
American Speech-Language-Hearing Association
Learn About ASHA CertificationCapella University
Training focused on process analysis, operational improvement, and performance.
Lesli's education reflects the two perspectives she brings to Case Management: understanding the clinical needs of an individual and understanding the healthcare systems responsible for delivering that care.
Lesli Gross and the team at AICM – Michigan provide independent, patient-focused Michigan Auto No-Fault Case Management for individuals with serious and complex injuries following Motor Vehicle Crashes throughout Michigan.
