Jennifer Kosh, M.S. CCC-SLP, CBIS
Associate Director of Case Management
Leadership & Case Management
Independent Case Management for individuals with serious and complex injuries following Motor Vehicle Crashes throughout Michigan.
A serious Motor Vehicle Crash (MVC) can quickly create complex medical, rehabilitation, insurance, and everyday challenges. An experienced Car Accident Case Manager can help bring those moving pieces together.
AICM – Michigan Case Managers coordinate care, communicate with physicians and rehabilitation providers, identify barriers to treatment, and help clients navigate the services and resources needed throughout recovery.
Medical appointments, rehabilitation recommendations, insurance communications, paperwork, and multiple providers can quickly become overwhelming. Your Case Manager helps organize the moving pieces, coordinate communication, and identify barriers to care.
We help coordinate physicians, specialists, therapy, rehabilitation services, follow-up care, durable medical equipment, and treatment recommendations based on each client's individual needs.
Our Case Managers help facilitate communication among clients, medical and rehabilitation providers, insurance representatives, attorneys, and other professionals involved in the claim.
Recovery may require transportation, attendant care, in-home services, medical equipment, home modifications, vocational rehabilitation, and community resources in addition to traditional medical treatment.
We provide consistent communication and a trusted point of contact, helping clients and families understand the plan of care, identify concerns, and connect with appropriate professional and community resources.
When multiple providers and services are involved, an experienced Case Manager helps maintain communication, follow recommendations, identify problems, and keep the injured person's needs and recovery goals at the center of the process.
Not every Motor Vehicle Crash requires professional Case Management. But when injuries are serious, recovery becomes complicated, or multiple providers and services are involved, having an experienced Case Manager can help keep care organized and communication moving forward.
A Motor Vehicle Crash can change from an emergency into a long-term recovery involving numerous physicians, rehabilitation providers, appointments, recommendations, services, and insurance-related issues.
The more complicated the recovery becomes, the more difficult it can be for an injured person or family to coordinate everything alone.
That is where professional Case Management can make a meaningful difference.
Several physicians, specialists, therapists, or rehabilitation providers are involved in your care.
Injuries require ongoing medical treatment, rehabilitation, monitoring, equipment, or other long-term services.
Providers are not communicating effectively, recommendations are being missed, or no one is coordinating the overall plan of care.
Transportation, scheduling, equipment, home care, access to treatment, or other problems are interfering with recommended care.
Family members are trying to coordinate appointments, providers, services, paperwork, and day-to-day recovery responsibilities on their own.
The recovery team would benefit from one professional helping coordinate communication, recommendations, resources, and next steps.
There is no single injury or circumstance that automatically determines whether someone needs a Case Manager. The question is whether professional coordination can help make the recovery process more organized, connected, and manageable for the injured person and family.
After a serious Motor Vehicle Crash (MVC), recovery may involve far more than physician appointments. AICM – Michigan Case Managers help coordinate the medical, rehabilitation, support, and community services needed to create an organized plan of care around the injured individual.
Coordinate appointments, referrals, follow-up care, and communication among primary care providers, physiatrists, neurologists, orthopedic specialists, and other physicians involved in treatment.
Help coordinate physical therapy, occupational therapy, speech-language pathology, cognitive rehabilitation, neuropsychological services, and other recommended rehabilitation programs.
Assist with coordination of prescribed attendant care, nursing, home health services, and other in-home support when those services are part of the client's plan of care.
Coordinate recommendations for wheelchairs, mobility equipment, durable medical equipment, assistive technology, and other items needed to improve safety and independence.
Help coordinate professional evaluations and recommended modifications intended to improve accessibility, safety, mobility, and function within the home.
Help identify and coordinate transportation resources when injuries or functional limitations interfere with the client's ability to travel to medical appointments, rehabilitation, or other necessary services.
When appropriate, coordinate vocational evaluations, rehabilitation services, work-related assessments, and other professionals involved in addressing return-to-work goals and functional needs.
Connect clients and families with appropriate community programs, support resources, and services that may help address needs outside the traditional medical setting.
Maintain communication among the client, family, physicians, rehabilitation professionals, service providers, insurance representatives, attorneys, and others involved in the recovery process.
Effective Case Management means understanding how the different pieces of a client's recovery fit together, following recommendations, identifying unmet needs, and recognizing barriers that may interfere with progress.
AICM – Michigan works to create an organized, coordinated plan of care while keeping the injured individual and their goals at the center of the process.
Michigan Auto No-Fault can involve medical treatment, rehabilitation, insurance coverage, multiple providers, and extensive documentation. AICM – Michigan helps clients and families navigate the care side of that process while keeping recovery needs organized and communication moving among the professionals involved.
Michigan Personal Injury Protection (PIP) medical coverage may provide benefits for allowable expenses related to an injured person's care, recovery, and rehabilitation, depending on the applicable coverage and circumstances.
Those needs can extend beyond physician visits and therapy. A serious injury may involve Case Management, transportation, equipment, attendant care, home modifications, rehabilitation programs, and other services.
AICM – Michigan helps coordinate the care and services that make up the client's recovery plan.
Case Managers review treatment recommendations, help coordinate referrals and services, follow up on outstanding needs, and communicate with the professionals involved in the client's care.
AICM helps maintain communication among clients, families, physicians, rehabilitation providers, service providers, insurance representatives, attorneys, and other members of the recovery team.
Case Management includes documenting the client's needs, recommendations, services, barriers, progress, and changes in the plan of care as recovery moves forward.
When recommended services are delayed, communication breaks down, transportation becomes a problem, or another obstacle interferes with care, the Case Manager works to identify the issue and help determine appropriate next steps.
AICM – Michigan coordinates healthcare, rehabilitation, and recovery-related services. We do not provide legal advice or determine insurance coverage. When legal or coverage questions arise, the Case Manager helps ensure that the appropriate professionals are included in the communication while remaining focused on the client's care and rehabilitation needs.
The role of the Case Manager is to help keep the recovery process organized, connected, and focused on the injured individual while working collaboratively with the many professionals who may be involved after a serious Motor Vehicle Crash.
At AICM – Michigan, Case Management is provided by experienced healthcare professionals who understand complex injuries, rehabilitation, and the challenges that can follow a serious Motor Vehicle Crash (MVC). Each client is matched with a Case Manager based on the individual's needs and circumstances.
Associate Director of Case Management
Leadership & Case Management
Associate Director of Case Management
Leadership & Case Management
Behind every Case Manager is the broader AICM – Michigan team. Our Case Managers collaborate with one another and draw on clinical experience, rehabilitation knowledge, and professional leadership when navigating complex cases.
Meet the AICM – Michigan Team →If you or someone you represent has been seriously injured in a Motor Vehicle Crash, AICM – Michigan can help determine whether professional Case Management may be appropriate. Start with a conversation with our team.
Injured individuals and families can speak with our team about their recovery needs, current services, barriers to care, and whether Case Management may help bring the pieces together.
Request a Free Consultation →Attorneys, physicians, rehabilitation professionals, healthcare providers, families, and other referral sources can submit a Case Management referral directly to AICM – Michigan.
Submit a Referral →Prefer to speak with someone directly?
248.767.7776Providing independent Case Management services throughout Michigan.