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Case Management for Those Who Need It Most

When someone is seriously injured, navigating recovery, care coordination, and insurance requirements can feel overwhelming. Standing up for what is medically necessary—and ensuring nothing falls through the cracks—takes experience, clinical judgment, and unwavering advocacy.

At AICM – Michigan, that is exactly what we provide. We serve individuals who have suffered catastrophic injuries, particularly as the result of motor vehicle accidents, by coordinating care, advocating for appropriate services, and guiding clients and families through some of the most complex medical situations imaginable.

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Our Approach to Case Management

Catastrophic injuries are high-stakes by nature. The consequences can be lifelong, affecting physical function, independence, family dynamics, and financial stability. Our role is to ensure that every aspect of care is properly identified, coordinated, and supported—so recovery and quality of life are never compromised by gaps in planning or oversight.
We take the time to understand each client’s unique medical, functional, and psychosocial needs. From therapy coordination and medical oversight to long-term planning and resource navigation, our team develops individualized, clinically driven plans that reflect the full scope of what each client requires—not just today, but into the future.
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The Support You Deserve

Whether you are recovering from a motor vehicle collision, managing a catastrophic injury, or supporting a loved one through complex medical needs, AICM – Michigan is here to help. We work collaboratively with treating providers, insurers, and support networks to ensure care is coordinated, appropriate, and uninterrupted.

If you are seeking experienced case management rooted in clinical expertise, compassion, and accountability, we invite you to reach out.

A Company Rich in History

At AICM – Michigan, we believe in the transformative power of advocacy—real, relentless, human-centered advocacy. Since the beginning, we’ve stood for one unwavering truth: that individuals injured in motor vehicle collisions deserve expert care, clear guidance, and a team that never gives up. What started as a small, focused endeavor has grown into a statewide movement—fueled by the passion of extraordinary people, and carried forward by a shared mission to do what’s right, even when it’s hard.

The Heart of It All: McCall’s Vision

Our journey began in 2005 with the founding of TRIAD Case Management, established by Maureen McCall, Michael Malecki, and Jennifer Meadows. From the start, McCall was the heart of the organization—an unyielding advocate with unmatched clinical knowledge and a fearless voice for those injured under Michigan’s No-Fault system. While Meadows moved into law and Malecki advanced into hospital leadership, McCall pressed forward, eventually rebranding as McCall Case Management. Her efforts built more than a company—she built a reputation for doing whatever it took to protect her clients.

A Turning Point: The Birth of AICM – Michigan

By 2014, the scale of McCall’s work had grown exponentially—and so had the emotional burden. Facing burnout but unwilling to abandon the mission, she turned to Malecki. He agreed to take on the operational and strategic leadership—but only if McCall stayed involved in a guiding role. And from that pivotal conversation, AICM – Michigan was born: a name that signaled not only a new chapter, but a deeper commitment to the values that McCall embodied—courage, clarity, and relentless client-centered care.

A Team Built to Carry the Mission Forward

Since its founding in 2015, AICM – Michigan has grown into one of Michigan’s leading independent case management organizations, serving individuals who have experienced catastrophic injuries through Michigan Auto No-Fault, Workers’ Compensation, and other complex medical claims.

Our success has never been measured by the number of cases we manage—it is measured by the lives we help rebuild.

What began as a small team of dedicated professionals has evolved into a highly experienced multidisciplinary organization capable of coordinating care for some of the state’s most medically and legally complex cases. Today, our team brings together expertise in nursing, speech-language pathology, occupational therapy, social work, rehabilitation, and care coordination, allowing us to provide comprehensive, individualized support for every client we serve.

Every client has a unique story. Every injury presents different challenges. Our role is to coordinate services, advocate for appropriate care, educate families, and help clients navigate an often overwhelming healthcare system with compassion, professionalism, and clinical expertise.

What began as a small team of dedicated professionals has evolved into a highly experienced multidisciplinary organization capable of coordinating care for some of the state’s most medically and legally complex cases. Today, our team brings together expertise in nursing, speech-language pathology, occupational therapy, social work, rehabilitation, and care coordination, allowing us to provide comprehensive, individualized support for every client we serve.

Every client has a unique story. Every injury presents different challenges. Our role is to coordinate services, advocate for appropriate care, educate families, and help clients navigate an often overwhelming healthcare system with compassion, professionalism, and clinical expertise.

Experienced Leadership

AICM – Michigan is led by Michael Malecki, RN, FF/EMT, President and CEO, whose decades of experience in emergency medicine, critical care, hospital administration, and home healthcare have shaped the organization’s commitment to clinical excellence and uncompromising advocacy.

Supporting that vision are Jennifer Kosh, M.S., CCC-SLP, and Jessica St. John, BSW, who serve as Associate Directors of Case Management. Together, they provide day-to-day operational leadership, mentor our case managers, oversee complex clinical situations, and ensure every client receives the high level of service that has become synonymous with the AICM – Michigan name.

A Truly Multidisciplinary Team

One of AICM – Michigan’s greatest strengths is the diversity of our clinical professionals. Our team includes experienced registered nurses, speech-language pathologists, social work professionals, rehabilitation specialists, and other healthcare experts who collaborate to address the medical, functional, emotional, and social challenges our clients face.

This collaborative approach allows us to evaluate each situation from multiple professional perspectives, resulting in better communication, more effective care coordination, and improved outcomes for both clients and their families.

Care, Led by Experts™

AICM - Michigan Client Meeting

Who We Are Today

Over the years, AICM – Michigan has continued to attract highly respected healthcare professionals who share our commitment to excellence, integrity, and patient advocacy. Every member of our team is selected not only for their clinical expertise, but also for their compassion, professionalism, and dedication to helping others during some of the most difficult moments of their lives.

We carry forward McCall’s fire, Malecki’s leadership and vision. We are AICM – Michigan. And we’re just getting started.